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Chicago Marine Electronics is a Simrad Certified Dealer

By choosing a product from Simrad Yachting, you automatically qualify for standard warranty support, which offers two years of protection on products which fail to meet the high manufacturing standards.*

In addition to this, there is a global service network of specialists on hand to provide service for the duration of your product warranty. For technical queries regarding Simrad Yachting products, there are a whole array of features available on the Simrad Yachting website including self help sections, Frequently Asked Questions and email support.

Customer care lines are all part of the standard Simrad Yachting service, technical experts are available to help offering product information, technical assistance and warranty support – they will even ensure that faulty products are replaced and returned to you within 7 working days.

As well as these standard warranty features, Simrad Yachting has now expanded its service offerings with the amazing Advantage Program, which is free to join and available to all Simrad Yachting customers, offering the most comprehensive marine electronic service level available today.
 

An alternative to traditional swap and repair programs, the 5-Year Advantage provides you with a fast and flexible service.

In the unlikely event of failure within the first five years since purchasing a new product, the program guarantees that you will have the option to upgrade to the latest model technology at a discount price.

In addition, the 5-Year Advantage allows the extension of upgrade discount to complementary components when replacing a faulty product. This includes items such as displays, radar, sounders and autopilots that comprise your overall system.
 

The Onboard Advantage Program provides you with the option to receive warranty service by a Certified Dealer onboard your vessel for the first 2 years.

Systems valued over $2,500 USD qualify when they have been installed or signed-off by a Certified Dealer, or installed by a Navico authorized factory, and are still under warranty.

Select limits apply to labor and travel related costs as detailed by the program guidelines.


The 24 Swap Advantage ensures that if a qualifying product is identified as defective within the first year of warranty, you will be shipped a replacement product within one business day.

The products currently eligible for the 24 Swap Advantage include Simrad NSE, NSO and NSS multifunction displays.

Products covered under this program will change from time to time, so keep an eye on the support section of the Simrad Yachting website.


Exceptional service, unbeatable product knowledge and utmost professionalism – installations and information you can trust.

Certified Dealers within the Advantage Program have the highest levels of product knowledge, installation ability and technical proficiency, allowing you to be safe in the knowledge that your brand new Simrad Yachting products are ready for action whenever you are.

Designated as a Simrad Yachting marine electronics authority, Certified Dealers gain accreditation after completing extensive training. There is a global network of Certified Dealers just waiting to help you pick and enjoy your new Simrad Yachting system- look out for signage in-store.

Certified Dealers have exclusive access to the online Vessel Portal, which provides them with all the information about your product’s service history so that you get what you need, when you need it.


A unique tool to virtually build, order, purchase and install a complete customized onboard system – your dealer can create your ideal Simrad Yachting system right before your eyes!

The System Builder Advantage offers you a fast and effective way to determine your personal marine electronic needs – your dealer will take you through the simple program and help you determine the best system for your boat – right down to the Ethernet cables.
Allowing for local currencies, freight and duty, the System Builder provides detailed installation quotes. Estimates and drawings can also be generated to give you a real sense of your new system.
 

To find out more about the Simrad Advantage Service program and how to access its unique benefits contact:

• Navico Americas on 1 800 628 4487

*subject to published warranty terms and conditions, available at http://www.simrad-yachting.com/Support/Warranty-Information
 

For more information please contact us.